Salesforce (NYSE: CRM) has launched AgentExchange, a brand new market built-in into its Agentforce platform, aimed toward increasing alternatives within the $6 trillion digital labor market. The corporate introduced that AgentExchange debuts with over 200 companions, together with Google Cloud, Docusign, and Field, providing trusted AI options that companies can use to construct AI brokers effectively.
Constructing on the success of AppExchange, Salesforce’s long-established enterprise cloud market, AgentExchange gives a platform for builders, companions, and the Agentblazer group to create, distribute, and monetize agentic AI elements.
AgentExchange affords companies entry to tons of of prebuilt actions, matters, and templates, all designed to reinforce effectivity and innovation. In response to Salesforce, these options have undergone rigorous safety and buyer critiques to make sure trustworthiness.
“Accelerating our pace of execution is important to Goodyear’s potential to ship for our clients and maximize our end-to-end worth proposition. We’re excited in regards to the potential of the ready-to-use options from AgentExchange to reinforce our pace, effectivity, and buyer expertise,” stated Goodyear CEO and President Mark Stewart.
Key Companion Contributions
A number of main companions have already begun integrating options into AgentExchange:
- Google Cloud: Allows Agentforce brokers to entry up-to-the-minute information, information, and insights utilizing Vertex AI and Google Search.
- Field: Helps brokers extract insights from unstructured information and work together with content material utilizing pure language.
- Docusign: Automates settlement era, routing, signature monitoring, and workflow administration.
- Workday: Enhances HR processes, together with onboarding and advantages administration, by automating self-service workflows.
Salesforce states that these partnerships will assist companies implement AI-driven workflows that enhance productiveness throughout numerous industries.
Complete AI Options
AgentExchange introduces new partner-built elements, permitting companies and builders to increase the capabilities of AI brokers inside Agentforce. These elements embody:
- Actions: Prebuilt integrations corresponding to APIs, workflows, and automation scripts.
- Immediate Templates: Standardized prompts for guiding AI interactions and responses.
- Matters: Predefined workflows that construction AI agent conduct for particular duties.
- Agent Templates: Finish-to-end AI options that incorporate a number of actions and matters for industry-specific purposes.
Salesforce notes that these options simplify AI adoption by permitting companies to find, check, and implement AI options straight from {the marketplace} or inside Agentforce’s improvement instruments.
AgentExchange goals to facilitate collaboration amongst companies, companions, and builders. Corporations can entry industry-specific options whereas participating with the broader Agentblazer group to refine AI agent capabilities.
“AgentExchange empowers clients to seamlessly combine trusted AI options inside their workflow,” stated Alice Steinglass, EVP & GM of Platform, Integration and Automation at Salesforce. “Now our developer group can straight faucet the experience of our associate ecosystem to get the precise industry-specific options to allow them to construct and implement AI brokers, and be the pioneers turning their companies into Agentforce firms.”
Picture: Salesforce
