The ministry of works (KKR) has resolved 95.19%, or 11,860 out of 12,459 street injury complaints obtained by way of the MyJalan cellular app, works minister Datuk Seri Alexander Nanta Linggi has stated, reported Bernama.
The remaining 4.81%, or 599 complaints stay below investigation or are pending motion, the works minister informed the Dewan Rakyat yesterday. Because the launch of the cellular app in August 2023, 40,938 complaints have been submitted by 54,330 customers, and of those, 28,479 instances (69.57%) have been redirected below the “No Flawed Door” coverage to related businesses as these concerned roads outdoors KKR jurisdiction.
These roads that are outdoors KKR jurisdiction embrace municipal, village, agricultural, state and personal roads managed by native councils, the housing and native authorities ministry (KPKT), the agricultural and regional improvement ministry (KKDW) and state governments, in accordance with the report.
Earlier this month, deputy works minister Datuk Seri Ahmad Maslan stated that each one potholes reported by way of the MyJalan cellular app need to be mounted inside 24 hours. Different authorities are additionally required to repair the street throughout the similar time-frame, and complaints on different damages are to be resolved inside 15 days, Ahmad Maslan stated.
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