Wednesday, July 23, 2025

NYC pupil OMNY card issues: Flimsy playing cards and alternative delays

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Some New York Metropolis college students who’ve misplaced, broken, or in any other case non-working school-issued OMNY playing cards have been ready over a month for replacements, dad and mom and educators mentioned.

They’re particularly involved that the delays may harm attendance for latest immigrants, who would possibly worry that leaping a turnstile to get to highschool may result in deportation.

Schooling Division officers insist, nonetheless, that new playing cards — which they obtain from the Metropolitan Transportation Authority — will be delivered inside per week of requesting them.

The scholar OMNY playing cards, issued for the primary time this college yr, provide as much as 4 free rides 24 hours a day, twelve months a yr. It’s a significant improve from the earlier playing cards that allowed three rides throughout restricted hours on college days. New York Metropolis paid the MTA $50.5 million for 1.5 million playing cards for roughly 500,000 – 600,000 eligible college students. To date, the Schooling Division has delivered greater than 890,000 OMNY playing cards to colleges, officers mentioned.

The necessity for brand spanking new playing cards could also be mounting as the varsity yr enters its second half and wear-and-tear is beginning to present on most of the paper-thin vivid inexperienced playing cards. (MTA officers suggested in opposition to laminating the playing cards, and whereas colleges typically encourage their college students to maintain them in protecting instances, the playing cards nonetheless would possibly simply bend.) Misplaced, stolen, or broken playing cards are the commonest causes for alternative card requests, officers mentioned, declining to offer a selected breakdown.

“These playing cards are manufactured from paper. They’re on the backside of the bookbag. They’re crumpled. They’ve juice on them,” mentioned Jorge Izquierdo, transportation coordinator at P.S. 145. He estimated receiving about 60 new card requests, with a gentle stream of fogeys exhibiting up on the Higher West Aspect college since November.

Some playing cards additionally “regarded good,” however households mentioned that they had stopped working, Izquierdo mentioned. A number of dad and mom throughout town have additionally reported that playing cards showing in mint situation have stopped working, and whereas playing cards will be deactivated after the MTA flags potential misuse to colleges, the variety of playing cards which were deactivated because of this was low, Schooling Division officers mentioned.

P.S. 145 mum or dad Naveed Hasan mentioned a few third of the varsity’s college students reside in momentary housing, and a big quantity are newly arrived within the nation.

“Leaving them with out official transportation is opening them as much as detention by the Feds,” frightened Hasan, who’s on town’s Panel for Instructional Coverage, the varsity board that authorizes Schooling Division contracts. “As you possibly can think about, attendance just isn’t helped by this case.”

A close-by center college noticed the same delay in getting new playing cards.

“Please assist your youngster determine a system for securing their OMNY card,” Principal Elana Elster of M.S. 54, wrote to folks on Jan. 31.

The 700-student college has obtained 144 alternative card requests, with some college students shedding their card a number of instances, she wrote.

“It takes some time to get new playing cards. It’s taken over a month lately,” Elster wrote. “Though now we have complained to town about this and in regards to the flimsy playing cards, we haven’t had any luck in getting alternative playing cards quicker.”

The principal from M.S. 54 didn’t reply for remark. However a mum or dad from the varsity mentioned her daughter, who had misplaced her card greater than a month in the past, received a alternative card this week after Chalkbeat despatched the Schooling Division an inquiry in regards to the delay.

P.S. 145 additionally obtained 50 new playing cards this week, after Chalkbeat’s inquiry, Izquierdo mentioned.

Schooling Division spokesperson Jenna Lyle urged colleges who’re experiencing delays to flag it for his or her superintendents or transportation liaisons.

“New York Metropolis Public Colleges works each day to make sure that our college students have the sources they should get to and from college,” Lyle mentioned in a press release. “If colleges are experiencing any delays or points with getting alternative playing cards, they need to attain out to their superintendent or transportation liaison.”

Questions and confusion about deactivated playing cards

Izquierdo, P.S. 145’s transportation coordinator, didn’t perceive why mint situation playing cards had stopped working, and puzzled if dad and mom could be confused on use them. As an example, possibly they didn’t notice the playing cards solely provided 4 rides a day, he posited. However he additionally frightened that playing cards could have been erroneously deactivated.

MTA officers defined that they could flag playing cards for potential misuse if a card issued to a specific college has seen a flurry of exercise, however none of these swipes are close to that college. Some college students have been promoting their OMNY playing cards on-line for upwards of $1,500, the New York Submit reported.

The transit authority is aware of which playing cards are tied to particular colleges, however solely the colleges know which playing cards are assigned to particular college students. When there aren’t any swipes close to a specific college, the MTA would possibly deactivate a card. The transit authority alerts the Schooling Division, which in flip contacts the varsity, Schooling Division officers mentioned. The college can request the cardboard not be deactivated if the coed is definitely utilizing it. In any other case, Schooling Officers mentioned they ask the varsity to concern a alternative earlier than the cardboard is deactivated so a pupil ought to at all times have a working card.

“Within the comparatively few conditions the place pupil passes are getting used improperly, as we’ve mentioned repeatedly these playing cards shall be deactivated, and we defer to NYC Public Colleges to resolve these issues with any college students concerned,” MTA Chief Buyer Officer Shanifah Rieara mentioned in a press release.

Izquierdo mentioned he has by no means been contacted about potential misuse of any OMNY playing cards.

He urged that the varsity system create some form of kid- and parent-friendly steerage or FAQ sheet handy out to households, in a number of languages, explaining the phrases of use the playing cards, take care of them, and the results of misusing them, which college students can be required to signal earlier than acquiring their playing cards.

“Having pointers, one thing that you simply signal to acknowledge what you’re chargeable for, would have been useful,” Izquierdo mentioned.

Amy Zimmer is the bureau chief for Chalkbeat New York. Contact Amy at azimmer@chalkbeat.org.

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