Unibuddy, a better schooling peer-to-peer engagement platform, has formally launched Assistant – an AI device designed to help large-scale, genuine student-led conversations.
Following a profitable beta part, the device is now totally dwell with 30 establishments worldwide and delivering spectacular outcomes: tripling pupil engagement, chopping workers workload considerably, and sustaining over 95% accuracy.
As universities face growing strain from tighter budgets and rising pupil expectations, Unibuddy mentioned its Assistant device affords a strong resolution to scale significant engagement effectively, combining the pace of AI with the authenticity of actual pupil voices.
- 65,000 distinctive college students have used Assistant
- 100,000+ pupil questions answered routinely with out requiring handbook intervention
- 125% enhance in college students having conversations
- 60% enhance in lead seize
- 5 hours saved per day for college workers
“Immediately’s college students demand immediate, genuine and reliable communication,” mentioned Diego Fanara, CEO at Unibuddy. “Unibuddy Assistant is the primary and solely resolution that fuses the pace of AI with the credibility of peer-to-peer steering – giving establishments a scalable method to meet expectations with out sacrificing high quality or belief.”
Unibuddy has partnered with greater than 600 establishments globally and has supported over 3,000,000 potential college students by the platform. As a part of this intensive community, it commonly conducts surveys to uncover recent insights. Though chatbots are actually frequent in greater schooling, survey findings spotlight key limitations of their effectiveness:
- 84% of scholars mentioned that college responses had been too sluggish (Unibuddy Survey, 2025)
- 79% of scholars mentioned it was essential that universities stability AI automation (for pace) and human interplay (for depth) whereas supporting them as they navigate the decision-making course of (Unibuddy Survey, 2025)
- 51% of college students say they wouldn’t belief a chatbot to reply questions concerning the pupil expertise (Unibuddy Survey, 2024)
- 78% say speaking to a present pupil is useful — making them 3.5x extra prone to belief a peer than a bot (Unibuddy Survey, 2025)
- Solely 14% of scholars felt engaged by the schools they utilized to (Unibuddy Survey, 2025)
Unibuddy says these discovering have formed its providing: utilizing AI to deal with routine questions and spotlight precious info, whereas easily handing off to look or workers conversations when a private, human connection is required.
Buckinghamshire New College used Unibuddy Assistant to rework early-stage engagement – producing 800,000 impressions, 30,000 clickthroughs, and 10,000+ pupil conversations in simply six months. The college saved over 2,000 workers hours and noticed 3,000 referrals to college students or workers.
Immediately’s college students demand immediate, genuine and reliable communication
Diego Fanara, Unibuddy
In the meantime the College of South Florida Muma School of Enterprise reported over 30 workers hours saved per 30 days, with a 59% click-to-conversation fee and over a 3rd of chats in Assistant leading to referrals to pupil ambassador conversations.
And the College of East Anglia deployed Assistant throughout greater than 100 net pages, as a part of the total Unibuddy product suites deployment of peer-to-peer chat, with student-led content material contributing to a 62% offer-to-student conversion fee in contrast with 34% of those that didn’t have interaction with Unibuddy.
